Utility Concierge has been named one of the best places to work in Dallas. The company was honored as the No. 5 Small Company on the Top 100 Places to Work in 2020 by the Dallas Morning News.
The Dallas Morning News Top 100 Places to Work is calculated from an independent third-party employee survey.
Culture in the era of COVID
This year, Utility Concierge was presented with the opportunity to bring our unique culture out of the office and into our team’s homes during the quarantine due to the COVID-19 virus. Meetings and morning huddles became Zoom calls, celebratory lunches became Grubhub e-gift cards and quarterly team events like axe throwing became care packages as the team adapted to working from home.
Of course, it’s the people that make a great company culture through shared ideals and authentic interactions. Much of Utility Concierge’s culture is driven by the six core values all team members live by: being humble, transparent communication, building a positive culture, delivering a mind-blowing customer experience, embracing and driving change, and owning it.
Introducing the company’s fun, family-like culture to new team members presented a unique challenge with virtual onboarding and training. Video calls once again proved crucial to keeping new members of the team connected and engaged. Training graduation happy hours where new hires meet their teammates were replaced with drinks and games via Zoom.
The company welcomed 52 new team members during lockdown, and recently celebrated a major milestone when the team grew to more than 100 members during quarantine.
Where we’re going
Utility Concierge has kept its momentum and stayed on track for continued growth throughout 2020. Even with the challenges of remote work, the team set new company records in the sales and service departments, helping more people than ever make their moves easier.
The company’s dedication to growth extends well beyond employee headcount and record-setting numbers. The personal and professional development of each team member is encouraged and supported by leadership. Opportunity abounds at Utility Concierge with a clear track for upward mobility. More than a dozen team members have been promoted this year.
The company continues to seek new talent to join the growing team. Want to work at one of the Top 100 Places to Work in Dallas?
See current job openings at utilityconcierge.com/careers/.